Job Description – CRM Manager Location: Knowledge Park 2, Greater Noida Experience: 4–5 Years Industry: Real Estate / Builder Company – Experience Mandatory Notice Period: Immediate Joiner Working Days: 6 Days Key Responsibilities Manage customer relationships and ensure timely resolution of customer queries and concerns. Handle customer interactions from booking to possession and post-sales support. Maintain and update customer records, agreements, payment details, and related documentation. Coordinate with Sales, Accounts, Legal, and Project teams for customer-related requirements. Track payments, demands, receipts, possession documentation, and other CRM activities. Handle customer complaints and ensure timely closure with proper follow-up. Prepare CRM reports and maintain accurate MIS records. Required Skills Farvision ERP – Mandatory Solid communication and customer-handling skills. Good knowledge of CRM processes in the real estate industry. Proficiency in MS Office and CRM/MIS reporting. Strong coordination, follow-up, and problem-solving abilities. Candidate Profile Candidates with 4–5 years of CRM experience in a real estate builder/developer company are preferred. Immediate joiners will be highly preferred.