Job DescriptionThis is not a loan recovery or credit card collections role. There is no credit score, no regulatory lever, and no asset lock-in behind our receivables.
nRecovery here is a value and relationship function.
nThe Collection Manager owns end-to-end collections for Quantum Leap Learning Solutions. The role is accountable for converting booked revenue into realised revenue at an 80%+ collection ratio, building a high-performing collections team, designing event-to-event collection strategies, and providing management with accurate revenue visibility through reports and forecasts.
nThis is a high-ownership, data-driven role that sits at the intersection of Sales, Finance, and Data, with direct impact on cash flow, refunds, and revenue predictability.
nRole Overview
nKey Responsibilities
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- Company: Quantum Leap Learning Solutionsn
- Designation: Collection Managern
- Function: Revenue/Collectionsn
- Reports to: Head of Inside Salesn

n1. Collection Performance & Targets
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- Deliver 80%+ collections against the total booked amount,



event-on-event and month-on-month.n
- Own collection KPIs, daily/weekly/monthly targets, and escalation thresholds.n
- Drive recovery from partial-paid, overdue, and at-risk clients.n

n2. Team Leadership
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- Lead, coach, and drive the collections team; set transparent responsibilities, SLAs, and individual KRAs.n
- Build review cadences (daily huddles, weekly performance reviews) and a culture of accountability.n
- Identify capability gaps and run targeted training on objection handling, negotiation, and payment closure.n
- Create, develop and own strategies which match the brand's values and reputation.n

n3. Event-to-Event Collection Strategy
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- Design and continuously improve collection playbook for each event/program cycle (PACE, BIC, BSW, etc.).n
- Define call cadences, communication scripts, follow-up windows, and conversion levers per cohort.n
- Benchmark each event's collection per

📌 Collections Manager (Vasanthanagar)
🏢 Quantum Leap Learning Solutions
📍 Vasanthanagar