Job DescriptionWE ARE HIRING
nRole: Customer Support – Non-Voice
nLocation: Pune
nExperience: 1+ Years
nLanguage: C1 English – Mandatory
nCommunication: Excellent English Communication Skills
nInterview Mode: Face-to-Face (F2F)
nKey Responsibilities:
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- Handle customer queries and provide accurate resolutions through non-voice channelsn
- Respond to customer concerns professionally and efficientlyn
- Maintain high standards of customer service and customer satisfactionn
- Understand customer requirements and provide appropriate solutionsn
- Maintain accuracy while handling customer interactions and documentationn
- Follow process guidelines, quality standards, and SOPsn

nCandidate Requirements:
n1+ years of experience in Customer Support / Non-Voice process
nC1 level English proficiency – Mandatory
nExcellent written and verbal communication skills
nStrong comprehension and problem-solving skills
nGood typing and documentation skills
nCustomer-focused approach
nComfortable working in rotational shifts, if applicable
nThanks

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