Job DescriptionAt Nerige Story we work closely with India's artisans digging deep into India's artisanal heritage with a goal to reimagine and present traditional clothing in a way that is completely refreshing and unique. We are a young E-commerce business and we are looking for a Customer Sales & Support Associate to manage all our sales & support conversation across various platforms including social media & Whatsapp. This is an excellent chance to be part of a company that is on a rapid growth trajectory. The role will report directly to the co-founders.
nResponsibilities
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- Respond to all incoming enquiries on Social Media and other chat based business platforms such as Whatsappn
- Respond to all incoming voice based sales & support enquiriesn




- Have a sales mindset- approach each customer conversation with the intent to closen
- Accomplish outbound sales calls for each day and meet sales targetsn
- Ensure all customer support and service requests are addressed in a timely mannern
- Respond via email for all customer exchange & return requestsn

nQualifications
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- Minimum of 1-2 years relevant experiencen
- Self motivated and an inclination to work independentlyn
- Prior experience in customer support/ chat supportn
- Fluency in Microsoft Office suite ( Excel, Word, PowerPoint, etc.)n
- Bachelors Degreen

nRemuneration
nAs per Industry standards.

📌 Customer Support Executive (Karnataka)
🏢 Nerige Story
📍 Karnataka