1. Should great the patient. Speak to patients politely with smiling face. Handling irritated patients and resolving their grievances and escalates to higher levels if & when necessary. To guide them to concern departments.
2. Will handle the ER desk including Tele phonic calls, Bill generation ( recent registration, Investigations, procedures and review bills), Handling the cash.
3. Should be attentive during answering calls. Give accurate and proper information as per their requirement.
4. Should coordinate with doctors, labour room, IP , OP and other departments.
5. Free nurses’ time by carrying out appropriate administrative tasks Ensure that patients are attended by Nursing staff immediately. Ensure patients are seen in appropriate order. Monitor waiting time and take appropriate actions

Fernandez started as a two-bed maternity clinic in 1948. From the very beginning, Dr Leslie and Dr Lourdes Fernandez were guided by ethical values and the mission of equitable care. In 1991, under the leadership of Dr Evita Fernandez, the institution chose to specialise in respectful maternal care. In 2018, Fernandez formally registered as a not-for-profit and all initiatives now come under the Fernandez Foundation.

📌 Executive - OP Services (Hyderabad)
🏢 FERNANDEZ FOUNDATION
📍 Hyderabad