No. of positions 2

Account Name Proximus

Service Line

Must have skills - 2 skills which are non-

negotiable Checkpoint-L2, Fortinet – L2 troubleshooting and technical skills

Desirable skills - 1 skill which is nice to have CCSA or CCSE certification

Infosys role

Desired experience range 5-8 Years

Location(s) where this position can work out of Bangalore – Proximus,GCC

Does this position require working from client

office all or some days in the week? If yes pls

provide details Should be worked from Proximus-GCC for atleast 3 days in a week and it will be 24*7 support

Is remote working allowed

Any additional things to be checked

Responsibilities and JD in brief along with additional criteria to be considered (if any):

Role Titles

· Network Security Engineer – L2 (Checkpoint)

· Network Security Engineer – L2 (Fortinet)

Role Summary (Common)

L2 Network Security Engineers provide advanced operational support for enterprise firewalls and

security edge services, handling incident response, complex change implementation, problem

management,



and service improvements. They act as the primary escalation point from L1 and

collaborate with L3/Architecture teams for chronic or design-level issues. They ensure high availability,

security posture adherence, and compliance across on-prem, hybrid, and cloud-connected networks.

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Primary Responsibilities (Common)

1. Incident Response & Troubleshooting

o Own P2/P3 incidents end-to-end; drive P1 bridges as secondary lead when L3 is engaged.

o Perform deep-dive packet flow analysis, policy hit-count reviews, session table inspection, and path isolation across multi-vendor environments. o Produce RCA reports with corrective & preventive actions (CAPA) within SLA. 2. Change & Release o Implement medium-to-complex firewall policy changes, NAT, VPNs (site-to-site & remote access), SD-WAN path policies (if applicable), and object/group design. o Validate changes via pre-checks/post-checks, staged rollouts, maint

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