Company Name: VARITE India Private Limited

About The Client:

An Indian multinational information technology (IT) consulting company headquartered in Noida, The company has offices in 52 countries and over 225,944 employees. The Client is a global IT services and consulting company that offers a wide range of services and products across various industries like IT Infrastructure Services, Cybersecurity Services, Cloud Services, Big Data and Analytics, Internet of Things (IoT) Solutions, Semiconductor Services and Enterprise Software Products.

About The Job:
- We are seeking a highly skilled ServiceNow Platform Configuration Engineer to support our German ServiceNow Platform Configuration team. In this role, you will contribute to the ongoing development, maintenance, and operational excellence of the global WAC ServiceNow platform.

Essential Job Functions:

Platform Development & Configuration
- Design, develop, and implement current features, enhancements, and customizations across the ServiceNow Platform, ITSM, and ITOM modules.
- Build and maintain catalog items, workflows,



client/server scripts, business rules, UI policies, integrations, and platform configurations.

Operational Support & Maintenance
- Execute day-to-day ServiceNow operational activities, ensuring platform stability and compliance with operational standards.
- Analyze and resolve incidents, problems, and technical issues related to ServiceNow modules and integrations.
- Perform system log analysis, troubleshoot performance issues, and recommend optimization measures.
- Validate and support platform upgrades, including patches, hotfixes, and major releases.

Platform Health & Governance
- Monitor platform performance, conduct health checks, and proactively drive improvements.
- Document operational procedures, technical configurations, and support concepts for internal knowledge sharing.
- Maintain and validate ITOM Discovery patterns, ensuring accurate CMDB population and dependency mapping.
- De

📌 ServiceNow Platform Configuration Engineer (Pune)
🏢 VARITE
📍 Pune