Groupon connects 42 million customers with local experiences - restaurants, events, wellness and travel - and the million-plus merchants who deliver them. Our mission is to get people offline and into the real world at prices that make it possible. We're an AI-native company in the middle of a platform transformation, moving from a deals marketplace to an experience discovery platform that works for customers and merchants at the same time.

Groupon is building a Center of Excellence in Bengaluru, and we need Content Operations Managers who own quality end-to-end. AI now writes the first draft — your job is to be the judgment layer that makes it excellent, accurate, and trustworthy. You'll QA AI-generated content, hand-craft the marquee deals that carry the brand, and fix content escalations rather than just flagging them. If you've got a sharp editorial eye, work fluently alongside AI tools, and take ownership all the way to publish — this role is for you.

What You'll Do
- QA and proofread AI-drafted content before it goes live, correcting issues in place




- Give structured feedback that helps our AI content tools improve week over week
- Hand-craft marquee, high-value deals (think Disneyland, Starbucks) end-to-end
- Own content escalations from Sales, Merchant Service, and Customer Service — fix titles, descriptions, images, and fine print directly
- Run the language-quality queue and hold the bar for language standards
- Take on redemption, merchant-service admin, and content-specialist tasks as they consolidate into the team
- Turn recurring content issues into policy, SOP, or AI-prompt improvements
- Help decide which tasks get automated next
- Keep every piece of content on-brand, accurate, and transparent
- Partner across Sales, Merchant Service, Customer Service, Design, and Product
- Track and share quality signals and trends for leadership

What You'll Bring
- Bachelor's degree in Marketing, Communications, Journalism, or a related field; advanced English

📌 Content Operations Manager (Bengaluru)
🏢 Groupon
📍 Bengaluru