Job Description – Junior Key Account Manager (IT Solutions / SaaS)
? Location: Mumbai
? Experience: 1.5 – 3 Years
Role Overview
We are looking for a Junior Key Account Manager who can support and grow existing client accounts while also contributing to IT / SaaS solution sales. This role is ideal for someone early in their career with robust communication skills and a willingness to learn consultative selling and account management.
Key Responsibilities
- Manage and nurture existing client accounts to ensure retention and satisfaction
- Identify opportunities for upsell and cross-sell within accounts
- Support the sales team in solution pitching and client interactions
- Coordinate with internal teams (pre-sales, delivery, support) for smooth execution
- Understand client requirements and align them with IT / SaaS solutions
- Maintain regular follow-ups, meetings, and account updates
- Track account performance and ensure timely renewals

Required Skills & Experience
- 1.5–3 years of experience in Account Management / Client Handling / IT Sales




- Exposure to IT solutions / software / SaaS sales is preferred
- Good communication and stakeholder management skills
- Basic understanding of B2B sales and client lifecycle
- Ability to work in a fast-paced, target-driven environment

-

Monocept is a digital and tech company, founded 12 Yrs ago. We build digital products such as customer, agent, channel integration platforms, claims & other products for our insurance customers. We’re headquartered in Hyderabad with offices in Gurugram & Mumbai. We are working from our offices.Monocept stands for singularity & focus, represented by one while the problem is represented by the variable “X” which conveys that we are constantly looking to find and solve problems. The name also defines our internal culture where every employee focuses on finding and solving for ‘X”. From our offices spread across Hyderabad, Gurugram, Mumbai and New York, we're solving some of the most complexes

📌 Key Accounts Manager (Mumbai)
🏢 Monocept Consulting
📍 Mumbai