Accounting (INR)

Rates
Final (INR)

ST /Day
Standard Rate

Pay Rate

0.00 - 0.00

Bill Rate

1,500.00 - 2,500.00

Billable Per Diem
0.00

Cost Allocation
%

Recruitment (RECT)
100.000

Total
100.000

Posting Information

Job Posting Owner
Sarath Krishna

Coordinator

Distributor

Creator
Sarath Krishna

Create Date
09/04/2026

Submit Date
09/04/2026 05:21 AM

Maximum Submissions per Supplier
10

Auto Invoice Type
None

Billing Information

Buyer Information

Bill To INFOSYS:

Plot No 44, Hosur Main Road

Bengaluru, Karnataka

IND

NA
NA

Other

Job Position Details

Contingent Type
Contingent Type_Phase1_Generic

Job Code

Legal Entity
INFOSYS

Site
Not Applicable (NA)

Location
Not Applicable (NA)

Work Location:

IND

Business Unit
INDD-APPL (INDD-APPL_PU)

Category

Labor Type
Business Qualified

Positions Requested
4

Respond by Date
31/05/2026

Travel Time
0.000 %

Time Sheet Type
No time sheets

Hours per Day
9

Hours per Week
45

Total Hours
4,716.00

Flat Adjustments
0.00

Description:

Job Description*





System L1 monitoring, Attending

Mandatory skills*

Helpdesk, customer support – phone, email and chat, L1 support, Business communication, Service Desk and Helpdesk Operations, Call Handling and Customer Support, ITIL and Incident Management knowledge.

ECMS REQ ID

561839

Project Location 1

DHL | NEW DELHI

Project Location 2

(No Value)

Project Location 3

(No Value)

Project Location 4

(No Value)

Delivery SPOC

-

Relevant Experience

2-4 years

Mandatory skills

Mandatory skills*

Helpdesk, customer support – phone, email and chat, L1 support, Business communication, Service Desk and Helpdesk Operations, Call Handling and Customer Support, ITIL and Incident Management knowledge.

Desired skills

-

Domain (Industry)

Any domain is fine, public services preferred.

BGC (Before onboarding / After onboarding)

PreOB

Total Experience (Ex. 5-7 Years)

2-4 years

BGC Details

Before onboarding

BGC Vendor

-

Mode of Interview

Face to Face

WFO / W

📌 Helpdesk Engineer (India)
🏢 Clifyx
📍 India