Key Responsibilities

- Manage and maintain Zoho CRM , including data, modules, fields, pipelines, and user access.
- Build and optimize workflows, blueprints, and automation using Deluge .
- Develop basic custom functions and scripts to automate CRM processes.
- Support API integrations, webhooks, and third-party tool integrations .
- Work with Zoho Campaigns / Zoho Marketing Automation for basic campaign execution and customer segmentation.
- Create and maintain reports and dashboards to track sales, customer, and campaign performance.
- Ensure CRM data hygiene , including data validation, deduplication, and regular updates.
- Troubleshoot CRM issues and provide timely solutions to internal teams.
- Coordinate with Sales, Marketing, and Tech teams to understand requirements and improve CRM processes.
- Support ongoing CRM customization, automation,



and process improvement initiatives.

Requirements

- 1–2 years of hands-on experience with Zoho CRM / Zoho ecosystem.
- Strong hands-on knowledge of Deluge — mandatory.
- Basic working knowledge of SQL .
- Basic knowledge of JavaScript or Python .
- Understanding of APIs, webhooks, and integrations .
- Exposure to Zoho Flow, Zapier, or similar automation tools is preferred.
- Positive understanding of CRM workflows and automation .
- Comfortable with Excel and basic reporting/analytics .
- Strong logical thinking and problem-solving skills.
- Good communication and coordination skills.
- Bachelor's degree in IT, Computer Science, Marketing, Business, or a related field .

📌 Junior Zoho Developer (Ahmedabad)
🏢 Dermatouch
📍 Ahmedabad