Company Name: VARITE India Private Limited

About The Client:

An Indian multinational information technology (IT) consulting company headquartered in Noida, The company has offices in 52 countries and over 225,944 employees. The Client is a global IT services and consulting company that offers a wide range of services and products across various industries like IT Infrastructure Services, Cybersecurity Services, Cloud Services, Big Data and Analytics, Internet of Things (IoT) Solutions, Semiconductor Services and Enterprise Software Products.
About The Job:
- Responsible for supporting and maintaining Microsoft SCCM (System Center Configuration Manager) / MECM (Microsoft Endpoint Configuration Manager) environments in a large enterprise ecosystem.
- Provides advanced incident resolution, endpoint management support, compliance enforcement, and operational excellence across endpoint management services.
- Works closely with cross-functional teams to ensure secure, reliable, and efficient systems management operations.

Essential Job Functions:
- Adhere to quality standards,



regulatory requirements, and organizational policies while managing SCCM/MECM operations.
- Provide technical support for complex incidents escalated by support analysts.
- Perform root cause analysis and implement permanent solutions for SCCM-related technical and security issues.
- Troubleshoot endpoint management, software deployment, patch management, and client-related issues.
- Collaborate with cross-functional support teams to resolve complex tickets within agreed SLAs.
- Ensure seamless operations and maintain a strong endpoint security posture.
- Contribute to knowledge base creation, maintenance, and process documentation.
- Provide coaching, mentoring, and training to current analysts and support team members.
- Support incident, problem, change, and service request management activities.
- Ensure efficient software distribution, OS deployment, configuration baselines, and compliance manag

📌 Windows Client Operations (Noida)
🏢 VARITE
📍 Noida