Company Name: VARITE India Private Limited

About The Client:

An Indian multinational information technology (IT) consulting company headquartered in Noida, The company has offices in 52 countries and over 225,944 employees. The Client is a global IT services and consulting company that offers a wide range of services and products across various industries like IT Infrastructure Services, Cybersecurity Services, Cloud Services, Big Data and Analytics, Internet of Things (IoT) Solutions, Semiconductor Services and Enterprise Software Products.

About The Job:
- Technical Troubleshooting & RCA Handle escalations from L1 and perform in‐depth analysis to resolve complex application issues.
- Conduct detailed Root Cause Analysis (RCA) and drive permanent fixes. Work with development, infrastructure, and DevOps teams for defect fixes and setting issues. Batch, Monitoring & System Stability Review and optimize batch jobs in Autosys;

Essential Job Functions:
- provide solutioning for recurring failures. Tune monitoring thresholds and alerts in tools like AppDynamics, Big Panda,



and Splunk. Perform log analysis, query analysis, and system health checks. Incident, Problem & Change Management Take ownership of high‐severity incidents (P1/P2) and coordinate with multiple teams for quick resolution.
- Participate in Problem Management to reduce repeat incidents. Validate and implement changes during release cycles and maintenance windows.
- Environment & Application Support Support lower and production environments (DEV/SIT/UAT/PROD).
- Deploy application patches, configuration updates, and troubleshoot integration/API issues. Validate releases, perform sanity checks, and support post‐deployment monitoring.
- Collaboration & Documentation Work with cross‐functional teams including Development, QA, Infrastructure, and Business SMEs. Document troubleshooting steps, SOPs, knowledge articles, and best practices.

Qualifications:
- Provide mentorship to L1 analysts and improve

📌 Event Monitoring (Bengaluru)
🏢 VARITE
📍 Bengaluru