Company Name: VARITE India Private Limited

About The Client:

Client is an Indian multinational technology company specializing in information technology services and consulting. Headquartered in Mumbai, it is a part of the Tata Group and operates in 150 locations across 46 countries.

Essential Job Functions:
- Develop and configure ServiceNow ITOM modules including:
- Discovery & CMDB population (using probes, sensors, and patterns).
- Service Mapping to define application dependencies.
- Event Management with third-party monitoring tools
- Design and maintain custom workflows, Business Rules, Script Includes, and Flow Designer automations.
- Build integrations with monitoring and CMDB tools via REST/SOAP APIs, MID Servers, and IntegrationHub.
- Ensure CMDB data accuracy and compliance with ITIL processes.
- Troubleshoot and optimize Discovery schedules, patterns, and classification rules.
- Collaborate with ITSM, SecOps, and ITAM teams for cross-module integrations.
- Support platform upgrades, patches, and feature enhancements for ITOM applications.

Qualifications:




- 5+ years of ServiceNow development experience with a focus on ITOM applications.
- Robust knowledge of Discovery, Service Mapping, Event Management, and Orchestration.
- Proficiency in JavaScript, Glide API, MID Server configuration, and IntegrationHub.
- Hands-on experience integrating with monitoring tools (SolarWinds, Splunk, Dynatrace, AppDynamics, Nagios).
- Experience in CMDB architecture, CI classes, relationships, and reconciliation rules.
- ServiceNow Certified System Administrator (CSA).
- ServiceNow Certified Implementation Specialist – ITOM (preferred).
- Good understanding of ITIL v4 processes (Event, Incident, Change, Configuration

How to Apply: Interested candidates are encouraged to respond/submit their updated resumes, and for additional job opportunities, please visit Jobs In India – VARITE.

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📌 Servicenow ITOM (Bengaluru)
🏢 VARITE
📍 Bengaluru