Job DescriptionPosition: Customer Support Executive
NCompany: Teleperformance
NEmployment Type: Full time
NAbout the Role
nTeleperformance is hiring dynamic and customer-oriented individuals for the role of Customer Support Executive. In this role, you will be responsible for handling customer interactions and ensuring a high level of customer satisfaction through effective communication and problem-solving skills.
NKey Responsibilities
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- Handle inbound and outbound calls, chats, or emails. N
- Resolve customer queries and provide accurate information. N
- Maintain a high level of professionalism and customer satisfaction. N
- Document interactions and update records in the system. N
- Meet performance metrics such as quality, productivity, and turnaround time. N
nEligibility Criteria
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- Excellent communication skills in English. N
- Basic computer knowledge is required. N
- Willingness to work in rotational shifts. N