An Indian multinational information technology (IT) consulting company headquartered in Noida, The company has offices in 52 countries and over 225,944 employees. The Client is a global IT services and consulting company that offers a wide range of services and products across various industries like IT Infrastructure Services, Cybersecurity Services, Cloud Services, Big Data and Analytics, Internet of Things (IoT) Solutions, Semiconductor Services and Enterprise Software Products.
About The Job:
- The Security Operations Center (SOC) Security Investigator is responsible for investigating and responding to security issues within customer environments.
- Cisco Managed Security Services is looking for a Security Investigator who can analyze security events generated from network analytics, endpoint protection, and other security suites to determine the severity and outcome of any threats detected.
- The Security Investigator will provide remediation actions to the client based on the impact of these threats up to and including taking proactive responses for high priority events.
- You must be able to accurately identify and prioritize events, translate technical solutions for an audience of varying technical knowledge, and make customer impacting recommendations with the goal of ensuring customer satisfaction.
Essential Job Functions:
- Take ownership of and conduct in-depth investigations into security events
- Document security investigations in a explicit and concise manner
- Ensure that incoming client requests are addressed and worked in a timely manner
- Assist clients to address security incidents in an expedited manner
- Proactively hunt for suspicious or malicious activity not detected via automated alerts
- Work as a member of a team to prioritize incoming automated security events based on the impact and urgency of the events
- Provide knowledge sharing with the rest of the team
- Utilize threat