APN Consulting, Inc. is a progressive IT staffing and services company offering cutting-edge business solutions to improve client business outcomes. We focus on high impact technology solutions in ServiceNow, Fullstack, Cloud & Data, and AI / ML. Due to our globally expanding service offerings we are seeking top-talent to join our teams and grow with us.

Roles : ServiceNow Developer (CSM+ITSM)

Location : Pune, Bangalore

JD (Role & Responsibilities):

Technical skills: (ServiceNow CSM & ITSM Developer )

• Candidate should have min 3 + yrs of experience in CSM and ITSM implementation and Total Experience should be more than 6+ Yrs

• Develop and implement ServiceNow CSM solutions in alignment with client needs.

• Lead technical solution design sessions and contribute to process improvement and documentation within the CSM domain.

• Design, code, and troubleshoot applications within the ServiceNow platform, focusing on CSM modules.

• Manage the platform and infrastructure, ensuring the smooth operation of Customer Service Management processes.





• Provide advanced support for ServiceNow CSM, including troubleshooting, bug fixes, and root cause analysis.

• ServiceNow Scripting

• Development & implementation

• Experience in UI Pages/Macros, Menus, Workspace, Workflows, Flow designers, Flow Actions, Integration Hub, Spokes, REST/SOAP API Solutioning

• Experience in Service Catalogue, Knowledge Management, Scoped Applications. Experience in Reporting & Performance Analytics

• Experience in Service Portal with JavaScript, Bootstrap, HTML, Server-Side Scripting & Style Sheets

• Experience in Application Development on ServiceNow, Experience in App Designer, Application Scope Access Controls

• Experience in UI Scripts, UI Policies, UI Policy Actions, Variables, Variable Sets, Business Rules, Script Includes, Glide System, Glide AJAX

• Knowledge of ServiceNow OOTB APIs, ServiceNow best practices

• Have experience in B2B/B2C flows, AWA, Workspace configuration with

📌 ServiceNow Developer (Bengaluru)
🏢 APN Consulting
📍 Bengaluru