Role Summary Provide L2/L3 operational support for Exchange Online, Teams, Zoom, SMTP, and Proofpoint environments. Responsible for incident resolution, service requests, mailbox administration, user support, and platform monitoring.
Key Skills
· Exchange Online Support
· Mailbox & Distribution Group Administration
· Teams Administration
· Zoom User Support
· SMTP Troubleshooting
· Proofpoint Message Tracking
· Microsoft 365 Administration
· PowerShell (Basic)
· ServiceNow/Jir
📌 o365 (India)
🏢 Clifyx
📍 India
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