Technical Customer Support (Chennai)

Technical Customer Support (Chennai)

09 Sep
|
VARITE
|
Chennai

09 Sep

VARITE

Chennai

Company Name: VARITE India Private Limited

About The Client:

A technology company specializing in solutions for diverse industries, including construction, agriculture, transportation, and geospatial. Their offerings include hardware and software solutions utilizing advanced technologies such as GPS, sensors, and communication tools to enhance efficiency and productivity. The products encompass precision technology for agriculture, construction project management tools, fleet management solutions, and geospatial software. With a global presence, the company has become a leader in applying technology to address complex challenges across various sectors, contributing to advancements in precision and productivity.

Essential Job Functions:
- Are you a motivated SQL expert with demonstrated experience working on SQL databases to troubleshoot data and performance problems?
- If so, Client Viewpoint seeks people like you to join our highly skilled and talented group.
- You will be a SQL support specialist responsible for resolving SQL data-related and reports-related issues, monitoring,



and tuning performance in self-hosted and cloud-deployed Client Viewpoint environments.
- In addition, this role serves as a support liaison between client Viewpoint, third-party vendors, and our customers.
- Provide telephone and Internet support to customers with questions or issues related to configuration/setup, product functionality (attachments, scanning,
- printing, exporting), performance, and hosted software services, including SQL data and reports-related problems.
- Troubleshoot and solve technical issues, including system performance, permissions, data inconsistency, and application errors.
- Provide expertise in SQL Data Manipulation and Administration (back-ups, maintenance plans, user administration) for all Viewpoint product suites.
- Assist customers with software upgrades, migration, and transformation.
- Assist other departments with technical issues.
- Monitors, track

📌 Technical Customer Support (Chennai)
🏢 VARITE
📍 Chennai

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