APN Consulting, Inc. is a progressive IT staffing and services company offering innovative business solutions to improve client business outcomes. We focus on high impact technology solutions in ServiceNow, Fullstack, Cloud & Data, and AI / ML. Due to our globally expanding service offerings we are seeking top-talent to join our teams and grow with us.
We are looking for a skilled ServiceNow Developer with hands-on experience in ServiceNow platform development and AI-powered capabilities using Now Assist. The candidate will be responsible for designing, developing, and implementing scalable ServiceNow solutions across ITSM and other modules while leveraging GenAI features to enhance user experience, automation, and operational efficiency.
Key Responsibilities
- Develop and customize applications on the ServiceNow platform using server-side and client-side scripting.
- Configure and implement ServiceNow modules such as ITSM, HRSD, CSM, HAM, or ITOM.
- Work on ServiceNow Now Assist capabilities including:
- AI Search
- Virtual Agent integration
- Incident summarization
- Knowledge article generation
- Resolution recommendations
- Generative AI-powered workflows
- Create and maintain:
- Business Rules
- Script Includes
- Client Scripts
- UI Policies
- Flow Designer flows
- IntegrationHub actions
- Develop integrations using REST/SOAP APIs and MID Server.
- Customize Service Portal / Employee Center components and widgets.
- Collaborate with stakeholders, architects, and business analysts to gather requirements and deliver solutions.
- Perform code reviews, unit testing, and deployment activities following ServiceNow best practices.
- Troubleshoot production issues and optimize platform performance.
- Maintain technical documentation and knowledge articles.
Required Skills
- Robust experience in ServiceNow development and scripting.
- Expert
📌 ServiceNow Developer (Pune)
🏢 APN Consulting
📍 Pune
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