An Indian multinational information technology (IT) consulting company headquartered in Noida, The company has offices in 52 countries and over 225,944 employees. The Client is a global IT services and consulting company that offers a wide range of services and products across various industries like IT Infrastructure Services, Cybersecurity Services, Cloud Services, Big Data and Analytics, Internet of Things (IoT) Solutions, Semiconductor Services and Enterprise Software Products.
Essential Job Functions:
- Manage Messaging and File Transfer services and technologies.
- Provide effective management of MTS services for end users and application teams.
- Manage skilled teams and support onboarding activities.
- Handle projects, budgets, cost control and service optimization.
- Good understanding of automation and best practices.
- Handle critical escalations and drive resolution.
- Work independently and collaborate globally.
- Operate effectively in challenging and high-pressure environments.
- Robust knowledge of infrastructure management, availability and service quality.
- Knowledge of Incident, Change, Request and Release Management.
- Understanding of Vulnerability Management.
- Knowledge of Asset, License and Capacity Management.
- Understanding of Resiliency, Disaster Recovery (DR) and Business Continuity Planning (BCP).
- Experience with project reporting, timelines and dashboards.
- Support resiliency exercises and application DR activities.
- Flexible to support weekend activities when required.
Qualifications:
- Eexperience: 10 to 12 years
- Education Level: Bachelor's Degree
- 4-6 years experience in IT infrastructure, preferably in outsourcing or managed services environments.
- Experience in Sterling File Gateway (SFG), Sterling Integrator, IBM Connect:Express and IBM Connect:Direct.
- Production support experience in Unix/Linux environments.
- Experience in business process creation and m
📌 Specialist Systems Engineer (Bengaluru)
🏢 VARITE
📍 Bengaluru
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