Are you ready to unlock intelligence?
If you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly robust in a few areas, and have some interest and capabilities in others.

About the Role:
As an SRE 2 for Managed Gateways, you will be pivotal in ensuring the rock-solid reliability, scalability, and performance of Kong's critical managed services. Your expertise will directly impact customer trust and position Kong as a leader in the Agentic Era through unparalleled product stability.

What You’ll Do:
- Implement and maintain robust automation for deploying and operating Kong's Managed Gateways across various cloud environments.
- Monitor system health, performance, and uptime, striving for 99.99% availability for our core infrastructure.
- Resolve complex production incidents efficiently, participating actively in on-call rotations to maintain service continuity.




- Build resilient tools and systems that enhance the overall reliability and operational efficiency of our platform.
- Contribute proactively to the prevention of technical debt, ensuring sustainable and scalable operations as Kong grows.
- Collaborate closely with engineering teams to design, review, and implement resilient and highly scalable services.

What You’ll Bring:
- 2+ years of experience applying Site Reliability Engineering (SRE) principles and practices in a production environment.
- Proficiency in at least one of Golang or Python for automation, tooling, and infrastructure as code.
- Hands-on experience with Kubernetes and major cloud platforms such as AWS, GCP, or Azure.
- Familiarity with monitoring, logging, and alerting tools (e.g., Prometheus, Grafana, Datadog).
- Solid understanding of networking concepts, distributed systems, and API gateways.

The Kong DNA:
- Own the reliability and performance of critical production systems with a strong sense of accountability.
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📌 Site Reliability Engineer 2, Managed Gateways (Bengaluru)
🏢 Kong
📍 Bengaluru