Company Name: VARITE India Private Limited

About The Client:

A global IT services and consulting company, multinational information technology (IT), headquartered in Tokyo, Japan. The Client offers a wide array of IT services, including application development, infrastructure management, and business process outsourcing. Their consulting services span business and technology, while their digital solutions focus on transformation and user experience design. It excels in data and intelligence services, emphasizing analytics, AI, and machine learning. Additionally, their cybersecurity, cloud, and application services round out a comprehensive portfolio designed to meet the diverse needs of businesses worldwide.

About The Job:
- We are seeking a detail-oriented Business Analyst with ServiceNow experience to partner with business stakeholders, product owners, and technical teams in delivering platform enhancements, process improvements, and enterprise technology solutions.
- This role will include responsibilities for working with the platform team to gather and document requirements,



analyze business processes, support Agile delivery, and coordinate testing.

Essential Job Functions:
- Partner with business stakeholders, product owners, process owners, and technical teams to gather, analyze, and document business needs and functional requirements.
- Translate business requirements into transparent user stories, acceptance criteria, process flows, decision logs, and functional documentation.
- Assist with facilitating requirements workshops, stakeholder interviews, backlog refinement sessions, sprint planning discussions, demos, and user acceptance testing activities.
- Analyze current-state business processes, identify gaps or inefficiencies, and recommend practical improvements that align with platform capabilities and business goals.
- Collaborate with ServiceNow administrators, developers, architects, QA resources, and delivery leads to clarify requirements and validate

📌 ServiceNow Business Analyst (Bengaluru)
🏢 VARITE
📍 Bengaluru