Company Name: VARITE India Private Limited

About The Client:

Client is an Indian multinational technology company specializing in information technology services and consulting. Headquartered in Mumbai, it is a part of the Tata Group and operates in 150 locations across 46 countries.

Essential Job Functions:
- Identify, analyze, and document business requirements for IT services within the IT transformation program, focusing on user experience, efficiency, and business alignment.
- Translate business requirements into functional specifications for the current IT service platform, particularly for Asset Management processes.
- Facilitate workshops and stakeholder interviews to understand current-state processes, pain points, target-state processes, and transformation impacts, with a focus on CMDB and Asset Management.
- Model and analyze As-Is and To-Be business processes and identify opportunities for process optimization.
- Propose solutions to streamline workflows, improve service delivery, and reduce operational costs, particularly across CMDB and Asset Management.




- Collaborate with Development teams to ensure solutions are designed and implemented according to agreed requirements and best practices.
- Support CMDB and Asset Management integration, functionality, and process improvements within the transformed IT service environment.
- Develop detailed user stories, acceptance criteria, and test cases to validate solution quality and effectiveness.
- Conduct thorough testing of CMDB and Asset Management features and processes.
- Support change management activities, including communication, training, and user adoption related to transformation initiatives.
- Contribute to the design and implementation of improved CMDB and Asset Management processes in ServiceNow.
- Ensure CMDB and Asset Management data accuracy, completeness, consistency, and compliance with relevant standards.
- Contribute to continuous improvement of IT Service Management (ITSM) processes using

📌 ITSM and Asset Management (Hyderabad)
🏢 VARITE
📍 Hyderabad