Description:
- Job Profile Description: Application Support Analyst (Level E )
- What is in it for you:
- You will be joining the Application Support Team for the Finance Strategic Insights Group, responsible for supporting the Financial Applications used by Marsh FP&A.; You will also be responsible for the management of the financial reporting (data governance) hierarchies and managing access to Financial Systems.
- We will count on you to:Act as first line product support for the Planning and Reporting Applications and the Salary Planning Capture System (SPCS)Review and triage support items for other applications used by Marsh FP&AMonitor; the Ticket Log, ensuring all incidents and requests are addressed within assigned SLAPrepare monthly ticketing reporting, identifying repetitious issuesDeliver the daily, monthly and quarterly support activities as assigned, such as data copies, month end close, forecast closeManage all Data Governance requests and communications,
partner with Data Governance team to review and correct issuesWork closely within a small team of product support analystsMaintain training documentation and provide training to FP&A; colleagues on how to effectively use the Financial Systems functionalityMaintain existing process documents and templates and create current documentation as required
- What you need to have: Strong Excel skills a must. Meticulous attention to detail and ability to work independently. Experience working in a support roll a strong plus. Ability to balance participation in special projects with daily deliverables (time management). Excellent documentation skills. Ability to work with a global and diverse colleague base across multiple time zones. Knowledge of the MMC financial reporting hierarchies strongly desired. Knowledge of how to utilize AI to support FP&A; a plus. Specialist knowledge of Oracle Essbase & Planning strongly desired. PowerPoint and other platforms. Lead the ideas when it comes to machi
📌 Manager - IT Support (FP&A) (Gurugram)
🏢 Marsh Mclennan
📍 Gurugram
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.