Job Specifications
Role Designation: Head – Design (Technology)
Department: Technology
Function: Design / Digital Experience
Company: MOFSL
Reporting to: Head-Digital Products
Location: Mumbai
Job Purpose
To lead the overall Design function for the Technology organization and establish a unified design vision across MOFSL’s digital ecosystem. The role will drive user-centric design across customer-facing products, internal technology platforms, applications, and digital journeys, while ensuring consistency, scalability, and ease of use. The incumbent will partner closely with Technology, Product, Business, and senior leadership to translate business and customer needs into impactful digital experiences. The role will also build design capabilities, establish design standards and governance, strengthen design systems, and foster a culture of innovation, customer-centricity, and design excellence across the organization.
Key Deliverables
- 1. Design Strategy & Vision
- Define and drive the overall design strategy for Technology.
- Establish design principles aligned with business,



technology, and customer objectives.
- Create a consistent design vision across digital products, platforms, and applications.
- 2. Experience & Product Design
- Lead end-to-end UX/UI and experience design across customer and internal technology platforms.
- Simplify complex financial and technology journeys through intuitive, user-centric experiences.
- Drive user research, journey mapping, prototyping, usability testing, and continuous experience improvement.
- 3. Design Systems & Governance
- Build and institutionalize scalable Design Systems, standards, and guidelines.
- Establish design governance and quality standards across technology initiatives.
- Ensure consistency, accessibility, usability, and design excellence across platforms.
- 4. Design Team & Capability Building
- Build, lead, and mentor a high-performing design organization.
- Define team structure, capabilities, objectives

📌 Design Lead (Mumbai)
🏢 Motilal Oswal Financial Services
📍 Mumbai