Company: Alankit Limited

Department: Business Correspondent / Financial Inclusion

Location: North Region(Lucknow, Chandigarh, Jaipur)

Experience: 815 Years

Employment Type: Full-Time

Job Summary

We are looking for an experienced and result-oriented Zonal Manager – Business Correspondent to lead and expand Alankit's Business Correspondent (BC) business across the North Region.

The role will be responsible for business development, revenue growth, partner/bank coordination, channel expansion, team management, operational performance and compliance across the assigned geography. The ideal candidate should have strong experience in BC/BF, banking correspondent, financial inclusion, digital banking or assisted banking operations, with a proven track record of managing large geographies and field teams.

Key Responsibilities

1. Business Development & Growth

- Drive overall BC business growth, revenue and profitability across the North Region.
- Develop and execute regional business plans in line with organizational targets.
- Identify new markets, districts, branches and potential business opportunities.
- Expand the BC network through Business Correspondents, CSPs, BC agents and channel partners.
- Achieve targets for customer acquisition, transactions, revenue and active BC points.

2. Bank & Institutional Coordination

- Develop and maintain strong relationships with partner banks, financial institutions and other stakeholders.
- Coordinate with banking partners for onboarding, operations, service delivery and business expansion.




- Ensure timely resolution of operational and commercial issues with partner institutions.
- Participate in business reviews and strategic discussions with banking partners.

3. Team & Channel Management

- Lead and manage regional/state-level sales and operations teams.
- Set targets and monitor performance of Area/Regional Managers and field teams.
- Recruit, train, motivate and retain BC channel partners and field personnel.
- Conduct regular performance reviews and ensure achievement of business targets.
- Drive productivity and activation of the BC network.

4. Operations & Service Delivery

- Monitor day-to-day functioning of BC/CSP outlets across the region.
- Ensure smooth delivery of banking and financial services through the BC network.
- Monitor transaction volumes, customer acquisition, service quality and outlet productivity.
- Identify operational gaps and implement corrective measures.
- Ensure timely resolution of customer and channel-partner complaints.

5. Compliance & Risk Management

- Ensure strict adherence to RBI, banking partner, regulatory and internal compliance guidelines.
- Monitor KYC, customer onboarding, documentation and BC outlet compliance.




- Ensure proper implementation of operational controls and audit requirements.
- Coordinate with compliance and audit teams for timely closure of observations.
- Monitor fraud risks, suspicious activities and operational discrepancies.

6. MIS & Performance Monitoring

- Prepare and review regional MIS, business dashboards and performance reports.
- Track revenue, transactions, active outlets, customer acquisition and productivity metrics.
- Analyze business trends and recommend strategies for improvement.
- Present periodic performance reports to senior management.

Key Performance Indicators (KPIs)
- Regional revenue and profitability
- Current BC/CSP onboarding
- Active BC outlet percentage
- Transaction volume and value
- Customer acquisition
- Business partner expansion
- BC/field team productivity
- Customer service and TAT
- Compliance and audit performance
- Attrition and channel retention

Candidate Profile
- Graduate/MBA or equivalent qualification preferred.
- 8–15 years of experience in Business Correspondent, Banking, Financial Inclusion, BFSI, Digital Banking or related businesses.
- Proven experience managing large geographical territories and distributed field teams.
- Strong exposure to BC/CSP/Bank Mitra/Financial Inclusion models.
- Experience in managing relationships with banks and institutional partners.
- Strong business development and revenue-generation orientation.
- Excellent leadership, negotiation and stakeholder-management skills.
- Willingness to travel extensively across the North Region.

📌 Zonal Sales Manager (Chandigarh)
🏢 Alankit
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