Title: Windows Application Support

Location: Chennai

Exp: 6–8 years

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Required Skills & Qualifications:

- 6–8 years of experience in Windows Application Support, particularly IIS-hosted applications
- Strong troubleshooting skills for application and server-level issues
- Working knowledge of ServiceNow
- Understanding of Disaster Recovery processes in the banking domain
- Experience with Windows IIS, application pools, and certificate management
- Basic knowledge of firewalls, networking concepts, and network commands
- Good understanding of Active Directory
- Working knowledge of SQL query creation and execution
- Solid verbal and written communication skills

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- Key Responsibilities:
- Provide L2/L3 support for Windows-based IIS-hosted applications
- Troubleshoot application issues and coordinate with vendors when required with less dependency on peers




- Lead/Perform vendor patching and release deployments
- Create, update, and close incidents and change requests in ServiceNow
- Support and follow Disaster Recovery (DR) processes, especially in a banking environment
- Manage and support IIS servers, application pools, and hosting configurations
- Handle SSL/TLS certificates on IIS sites
- Work with network teams on firewall rules, whitelisting, and basic network troubleshooting
- Support Active Directory authentication and authorization
- Perform basic SQL operations, including SELECT, INSERT, UPDATE, and DELETE queries
- Communicate effectively with internal teams and stakeholders

📌 Windows Application Support (Chennai)
🏢 NR Consulting
📍 Chennai