Position Summary...

What you'll do...
- Program Manager – Crisis Management & Business Continuity

Team Overview

The Crisis Management and Business Continuity function forms part of the Governance Centre of Excellence within APAC Global Security and is responsible for strengthening organisational resilience across the region. The function supports Walmart's strategic objective of building resilient operations capable of preparing for, responding to and recovering from disruptive events while protecting associates, critical services and business operations. The role will play a central part in the development of Walmart's Enterprise Resilience capability across APAC, integrating Crisis Management, Business Continuity and organisational preparedness within a common governance framework.

Role Overview

The Program Manager – Crisis Management & Business Continuity is responsible for developing, implementing and continuously improving Walmart's Crisis Management and Business Continuity programmes across APAC.

The role will establish governance frameworks,



conduct Business Impact Analyses, develop recovery strategies, facilitate exercises and strengthen organisational resilience across IDC, CES and regional operations. The position will work extensively with business leaders, technology teams, workplace services, corporate security and the future APAC Regional Security Operations Centre (RSOC) to ensure resilience considerations are embedded into business operations and strategic initiatives.

Key Responsibilities

Business Continuity Management
- Develop and maintain the APAC Business Continuity Management System (BCMS).
- Conduct and facilitate Business Impact Analyses (BIA).
- Support business functions in identifying critical processes, dependencies and recovery requirements.
- Develop and maintain recovery strategies and continuity plans.
- Establish governance, metrics and reporting mechanisms.

Crisis Management
- Develop and maintain Crisis Management framewor

📌 Manager, Security (India)
🏢 WM Global Technology Services India
📍 India