APN Consulting, Inc. is a progressive IT staffing and services company offering creative business solutions to improve client business outcomes. We focus on high impact technology solutions in ServiceNow, Fullstack, Cloud & Data, and AI / ML. Due to our globally expanding service offerings we are seeking top-talent to join our teams and grow with us.

Title: Senior Operations Manager

Location: Noida (5 days Onsite)
Job Summary

We are seeking a highly experienced Senior Operations Manager with 15+ years of experience in the staffing and recruitment industry. The ideal candidate will possess deep expertise in both the US and Indian recruitment markets and have a proven track record of leading large recruitment teams, managing operations, and driving business performance.

This role will be responsible for overseeing the India operations, leading recruitment managers and their teams, optimizing operational efficiency, implementing best practices, and ensuring seamless collaboration between the India and US offices.

Key Responsibilities




- Lead and oversee the day-to-day operations of the India recruitment office.
- Manage, mentor, and develop recruitment managers, team leads, and recruiting teams across multiple business units.
- Drive recruitment delivery, operational excellence, and overall business performance.
- Develop and implement recruitment strategies, operational processes, SOPs, and best practices.
- Establish and monitor KPIs, SLAs, productivity metrics, and quality standards.
- Ensure timely delivery against client requirements while maintaining high service quality.
- Hire, train, coach, and develop recruiters and team managers to build high-performing teams.
- Monitor team performance, identify improvement opportunities, and implement corrective action plans.
- Collaborate with leadership teams across India and the US to ensure alignment on business objectives and operational priorities.
- Oversee workforce planning, resource allocation, capacity man

📌 Senior Operations Manager (Noida)
🏢 APN Consulting
📍 Noida