Walk-In Drive for Gold Loans across Muzaffarpur -

Muzaffarpur - Bhagwan Chowk | Muzaffarpur Zero Miles | Muzaffarpur- Motijheel

Designation: Branch Manager - Gold Loans

Key Responsibilities -

- Responsible for business growth, new customer acquisition, customer service, overall branch operations & compliance.
- Drives field marketing and continuous customer acquisition & engagement in catchment area to meet branch targets for gold loans and other financial products
- Maintains portfolio quality by tracking gold quality and ROI.
- Ensures valuation, process compliance, timely system approvals for loans.
- Coordinates with audit teams; maintains registers and displays
- Follows up on interest collections to control NPAs; handles auctions.
- Monitors team's activities across gold loans, cash, documents, leads generated and new customer acquisition.
- Coaches, mentors and trains team; provides timely feedback and motivation.
- Maintains branch infrastructure and hygiene standards.

Desired Candidate Profile -

- Candidate with minimum 5 Years of experience in Banking & Financial services can be looked at for the role.
- Prior Gold Loan & Team Handling experience will be preferred.

Designation: ABM Gold Valuer - Gold Loans Key Responsibilities -

- Attending to walk-in customers, addressing queries about the gold loan process and schemes offered.
- Conducting gold valuations and identifying gold purity accurately.
- Properly packing and storing gold and gold packets after loan disbursal. Returning gold ornaments to customers after loan closure.
- Managing cash (system & physical) during loan disbursals, interest collection, and loan closures.
- Create new CUID in system & modifications in LOS during Disbursal, Part Release / Payments & Loan Closure.




- Maintain branch registers as per the guidelines Key / Cash / Packet Movements, Staff & Customer Visits etc.
- Ensuring proper collection and storage of customer KYC documents.
- Following up with customers for timely collection of interest and principal payments.
- Providing good customer service at every step ie while pledging, releasing, or making interest payments.

Desired Candidate Profile -

- Prior Gold valuation experience of 1 Year is a must.

In summary, the Gold Valuer is responsible for the end-to-end transaction process for gold loans - from valuation to disbursal to closure, along with customer service Designation: SRO - Gold Loans

Key Responsibilities -

- Responsible to acquire New Customers for generating Gold Loan business and for other cross sell products.
- Participate in field-marketing activities to improve the brand visibility of Capri Gold Loan branch in the catchment areas and generate leads of prospective customers.
- Drive & ensure continuous customer engagement through various channels.
- Maintaining quality portfolio by tracking & controlling ROI.
- Provide after sales service to existing customers and obtain references from them to increase customer base.
- Solid follow up on interest collections to keep NPAs (non-performing assets) under control.

Desired Candidate Profile -

- Candidates with minimum 2 Years of sales experience in Banking & Financial Services can apply for the role.
- Gold Loan experience will be preferred.

In summary, the role focuses heavily on sales - acquiring new customers, engaging with existing ones, ensuring portfolio quality, and collecting payments to minimize defaults. Brand building through field marketing is also a key component. Interested candidates can share their resumes at [email protected] & [email protected] | (phone hidden)

📌 Walk In For Capri Gold Loan - Muzaffarpur
🏢 Capri Global Capital (CGCL)
📍 Muzaffarpur