- Daily Dispatch Planning: Coordinate daily dispatch schedules in alignment with production output and customer delivery deadlines.
- Documentation & Compliance: Generate and verify essential shipping documents, including delivery challans, invoices, packing lists, e-way bills, and gate passes.
- Loading & Packaging Oversight: Supervise loading teams and forklift operators to ensure proper weight distribution, packaging integrity, and zero transit damage.
- Distributor Order Execution: Supervise pick-pack-ship workflows to ensure 100% order accuracy, correct batch allocation (FIFO/FEFO), and damage-free packing.
- Loading & Material Safety: Supervise loading labor to ensure protected weight distribution, zero carton/pallet damage,
and proper container/truck sealing.
- Tracking & Delivery Follow-up: Monitor shipments in transit, resolve route or transshipment bottlenecks, and maintain proof of delivery (POD) records.
- System Updating & MIS: Update daily dispatch registers, stock adjustments, and outbound entries in the ERP system (SAP/Tally/WMS), providing daily dispatch MIS to the sales and logistics teams.
- Damage & Return Management: Handle returned goods, intransit shortage/damage claims, and discrepancy reconciliations alongside the sales and accounts teams