We are currently hiring for Customer Support Associate role our client.

Position Details

- Job Title: Associate Customer Support Voice
- Location: Hyderabad
- Employment Type: Permanent
- Working Days: 5 days a week after training, with 2 rotational weekly offs

Salary

- Freshers: 2.4 LPA
- 6+ months experience: 2.8 LPA
- 1+ year experience: 3.0 LPA

Language Proficiency

- Mandatory: English and Hindi/Tamil
- Preferred: Tamil/Hindi
- SVAR Score: 48 and above

Eligibility

- Undergraduate or Graduate in any discipline
- Excellent communication skills with:
- Well-articulated sentences
- Strong comprehension and expression
- Appropriate tone and pronunciation
- Speech clarity, diction, and fluency
- Strong verbal communication in English and Hindi

Key Responsibilities

- Handle inbound and outbound customer calls professionally.
- Provide effective customer support with clear and courteous communication.




- Adhere to login and production hours:
- Total login hours: 10 hours
- Production hours: 9 hours
- Maintain punctuality and follow scheduled break timings.
- Stay updated on process knowledge, policies, and daily updates.

Shift Timings

- 24/7 rotational shifts

Skills Required

- Solid verbal and written communication skills
- Customer-centric approach
- Good problem-solving abilities
- Ability to communicate confidently and professionally

Selection Process

- HR Round
- Operations Round
- SVAR Assessment Score 48 and above
- Client Round

kindly share the acknowledgement along with your updated CV. Looking forward to your response. Please feel free to reach out in case of any queries or to discuss about this opportunity.

📌 Voice and Non Voice Executive (Hyderabad)
🏢 eTeam
📍 Hyderabad