1. ay-to-day management of the India Resource Management team
2. Critical contributor to success of work allocation, assignment & scheduling function
3. Daily use of Pro Staff system to enter and update schedules, monitor and resolve conflict
4. Ability to foster relationships at all levels to become an influencer
5. Champion the charge for the continuation of global scheduling
6. Understand tax tasks, associated deadlines, and skills necessary to make sound staffing planning and assignment decisions
7. Ability to recommend use of automation where applicable and identify areas for efficiencies and improvement
8. Create and implement standardized process for staffing updates within niche groups and ensure its implementation
9. Work with management team on high level conflicts
10. Proactively on-board new hires – build out standard practice; document, implement and ensure consistency
11. Proactively build out schedules for new hires
12. Proactively manage off-boarding and backfill of work and notification process to appropriate client partners
13. Daily monitoring of time entry and billable hours reports along with follow up to niche leaders
14. Prepare various reports and presentations for Senior Leadership
15. Work closely with RM to identify and resolve employee issues
16. Become familiar with all firm policies to advise and execute Alternative Work Arrangements, Personal Leave of Absence, etc.
17.
Prepare and Review resource management related MIS / Reporting / Dashboards
A successful candidate would have the following attributes:
1. Proven track record of strong people management skills to collaborate, advise, recommend and provide counsel, direction and developmental feedback to RM team
2. Must possess exemplary customer service focus
3. Must possess strong analytical, organization and relationship building skills
4. Excellent written and verbal communication skills
5. Ability to work with varied personalities
6. Ability to be a robust team player and take on less than desirable tasks when necessary
7. Enjoy working in fast paced environment
8. Ability to juggle competing priorities and demonstrate a strong sense of urgency
9. Understand the need for flexibility as dictated by our industry
10. Experience with Prostaff or other scheduling software;
experience with Workday a plus
Basic Qualifications:
- Master's or equivalent through regular academic programs. MBA preferred
- Resource Planning & Management experience: 4+ years (Preferably in US process)
- Familiarity with tax filing procedures and regulations (US Clients)
- Skilled in the use of tax software and Microsoft Office, especially Excel and Outlook
- Well organized, extremely accurate, strong attention to detail, and reliable
- Ability to multitask
- Capable of working under pressure to meet stringent deadlines