About Us:

ContinuServe is a next-generation business services partner built for the pace of modern business. The company brings together leading capabilities across finance, accounting, HR, enterprise applications, and managed IT & cybersecurity into one cohesive platform serving SMBs and middle-market enterprises. Its advantage is Smart Velocity, combining speed with intelligence to translate data into rapid insight, enable confident decision-making and mobilize solutions quickly so clients can move faster without sacrificing quality or control.

For more information, visit www.continuserve.com.

The Onboarding Specialist is responsible for delivering a seamless, accurate, and engaging onboarding experience for new hires. This role serves as a key point of contact for employees and managers, ensuring all onboarding activities - from offer acceptance through initial employment - are completed efficiently, compliantly, and with a high level of professionalism. The ideal candidate is highly organized, detail-oriented, and an exceptional communicator with strong spoken and written skills.

Role: Onboarding Specialist

Grade: 2B

Notice Period: Immediate joiner only

Shift Timing: 6:30 pm - 2:30am IST

Work Location: Thane, (Remote)

Office Visit: Quarterly office visit required (travel expenses to be borne by the employee)

Mode of Work: Remote

Key Responsibilities

- Coordinate and manage the full onboarding lifecycle for new hires, including pre-hire documentation, orientation scheduling, and first-day readiness
- Serve as the primary onboarding contact for new employees, hiring managers, and internal stakeholders
- Conduct new hire orientations (virtual and/or in-person) with confidence, clarity, and professionalism




- Ensure accurate and timely completion of all onboarding documents (I-9, tax forms, policy acknowledgments, benefits enrollment, etc.)
- Communicate onboarding instructions, timelines, and expectations clearly and effectively
- Enter and maintain employee data in HRIS/payroll systems with a high degree of accuracy
- Partner with HR, Payroll, IT, and Benefits teams to ensure a smooth transition for new hires
- Respond to employee inquiries related to onboarding, benefits eligibility, and next steps
- Track onboarding metrics and identify opportunities to improve the new hire experience
- Maintain compliance with federal, state, and local employment regulations

Requirements

Required Qualifications

- Bachelors degree in human resources, Business Administration, or a related field or equivalent qualified experience or degree
- Strong English-speaking ability required: must be able to clearly explain onboarding processes, policies, and expectations verbally in a professional business setting
- Excellent written English communication skills, including emails, instructions, and documentation
- Proven ability to conduct live onboarding sessions, orientations, or presentations with confidence
- High attention to detail and strong organizational skills
- Ability to manage multiple onboarding processes simultaneously while meeting deadlines
- Proficiency with HRIS, payroll, and onboarding systems specifically Workday and Dayforce (Ceridian) Systems preferred
- Strong customer service mindset with a professional, approachable demeanor
- Prior experience in HR onboarding, HR operations, or employee services
- Experience supporting multi-state or high-volume onboarding environments
- Familiarity with employment eligibility verification and compliance requirements
- Comfort working in a fast-paced, deadline-driven environment

📌 US Onboarding Specialist (Bengaluru)
🏢 ContinuServe Softech India
📍 Bengaluru