98%● Solid CSAT and customer experience scores● Reduced MTTR (Mean Time to Resolution)● Low ticket re-open and escalation rates● Effective shift handovers and queue management● High quality case documentation and knowledge contributions● Continuous improvement in support efficiency, ticket deflection, and operational excellence
📌 Sr Technical Support Engineer (Pune)
🏢 Gurucul
📍 Pune
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.