Sr Technical Support Engineer (Pune)

Sr Technical Support Engineer (Pune)

09 Sep
|
Gurucul
|
Pune

09 Sep

Gurucul

Pune

98%● Solid CSAT and customer experience scores● Reduced MTTR (Mean Time to Resolution)● Low ticket re-open and escalation rates● Effective shift handovers and queue management● High quality case documentation and knowledge contributions● Continuous improvement in support efficiency, ticket deflection, and operational excellence

📌 Sr Technical Support Engineer (Pune)
🏢 Gurucul
📍 Pune

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