Designation: Community Manager – Engagements & Audits Location: Bangalore Employment Type: Full time | On-ground at Properties Office Experience: 3–6 Years Salary Budget: INR 25,000 – INR 35,000 per month Department: Customer Experience About the Role UniLiv is looking for an energetic, ownership-driven Community Manager – Engagements & Audits to lead the resident experience across our Bangalore properties. This is a 360° role covering community engagement and events, end-to-end customer experience, NPS ownership, property and service-quality audits, and on-ground team supervision. The ideal candidate should be equally comfortable hosting events, conducting hospitality-standard property audits, resolving escalations, monitoring the team, and analysing resident feedback. Hospitality-Grade Audits – Key Requirement A strong hospitality background is essential. The candidate must have hands-on experience conducting property and service-quality audits covering housekeeping, hygiene, F&B;, rooms, common areas, grooming, and resident touchpoints. Key Responsibilities 1.



Community Engagement & Events • Plan, organize, and execute community events end-to-end, including concept, budgeting, vendors, logistics, promotion, hosting, and post-event review. • Build a vibrant resident community through activities, festivals, workshops, and social initiatives. • Drive resident participation, retention, and referrals. • Maintain a monthly events calendar across Bangalore properties. • Capture photos, videos, and resident stories for marketing and brand building. 2. Property & Service Audits • Conduct regular property and service-quality audits across housekeeping, hygiene, maintenance, F&B;, common areas, rooms, reception, security, staff behaviour, and resident touchpoints. • Ensure SOPs, checklists, grooming, and hospitality service standards are followed. • Prepare structured audit reports with observations, ratings, risk areas, action owners, and closure timelines. • Conduct surpris

📌 Community Manager (Karnataka)
🏢 Uniliv
📍 Karnataka