Company Description IndianINCORP is a dynamic, growth-focused contact center management organization that values adaptability, learning, and collaboration. The company’s culture is built on core values that emphasize respect for each employee’s unique contribution and perspective, enabling strong customer commitment and service.

IndianINCORP operates across multiple touch points, including telephone, email, web, and standard mail, and delivers measurable results through sales, collections, and process enhancements. The organization maintains high standards of efficiency and effectiveness, focusing on quality service levels, sales per hour, first call resolution, and customer satisfaction. Team members benefit from extensive training, including accent neutralization and culture sensitization for U.S. and U.K. markets.

Role Description This full-time, on-site Telesales Representative role is based in Ahmedabad.

The Telesales

Representative will handle outbound and inbound calls to promote products and services, convert leads, and achieve targeted sales and revenue goals. Daily activities include engaging with prospective and existing customers, explaining offerings clearly, addressing questions or concerns, and documenting call outcomes in the CRM or relevant systems.



The role also involves following standardized scripts and sales processes, maintaining compliance with quality and performance metrics, and collaborating with supervisors to refine sales techniques.

The Telesales

Representative may participate in ongoing training sessions to enhance communication skills, product knowledge, and customer service standards.

Qualifications

- Candidates should possess strong Communication skills, including explicit verbal articulation and active listening.
- Candidates should possess Customer Service and Customer Support skills to manage inquiries, resolve issues, and ensure customer satisfaction.
- Candidates should possess Sales skills, with the ability to identify customer needs, present solutions, and close deals.
- Candidates should possess Training receptiveness, with a willingness to participate in coaching and skill-development programs.
- Relevant experience in telesales, contact centers, or customer-facing roles is preferred.
- Comfort with working in a target-driven environment and using basic computer applications and CRM tools is beneficial.
- Ability to work on-site in Ahmedabad and collaborate effectively with a diverse, rapid-paced team is required.

📌 Telesales Representative (Ahmedabad)
🏢 IndianINCORP
📍 Ahmedabad