We are looking for a confident and customer-focused Tele Sales Executive to handle customer enquiries, qualify leads, understand requirements, and guide prospects toward the right product or next step.
Key Responsibilities
- Handle incoming enquiries and customer calls.
- Contact and follow up with leads from different channels.
- Understand customer requirements, budget, application, and purchase intent.
- Qualify leads and identify genuine sales opportunities.
- Maintain proper lead and follow-up records.
- Provide basic product information and coordinate for technical queries.
- Conduct video calls with customers when required.
- Follow up with qualified leads and coordinate with the sales team for quotations, site visits, or further assistance.
- Ensure a professional and positive customer experience.
What We Are Looking For
- Good communication and conversational skills.
- Confident in handling customers over phone/video calls.
- Positive listening and lead qualification skills.
- Customer-focused approach.
- Basic computer and CRM/data-entry knowledge.
- Experience in telesales, telecalling, inside sales, lead qualification, or customer handling preferred.