KDF Nutraceuticals Pvt. Ltd. is looking for a Telecalling Executive to manage and convert IndiaMART-generated business enquiries into qualified B2B sales opportunities.
The ideal candidate should be confident in speaking with customers over the phone, understand customer requirements, provide basic product information, and consistently follow up with leads to generate business.
Key Responsibilities
- Handle and respond to daily enquiries received through IndiaMART.
- Make outbound calls to IndiaMART leads and understand their requirements.
- Qualify leads based on product requirement, quantity, location, and business potential.
- Explain KDF Nutraceuticals' products and their applications to prospective customers.
- Follow up with interested customers through calls and WhatsApp.
- Maintain proper records of leads, follow-ups, quotations, and customer requirements.
- Coordinate with the sales team for qualified and high-potential leads.
- Ensure timely follow-up so that genuine enquiries are not missed.
- Maintain and regularly update the IndiaMART lead database.
- Track lead status from enquiry to quotation and order conversion.
- Achieve assigned calling, follow-up,
and lead-conversion targets.
- Prepare regular reports on lead status, follow-ups, and conversions.
Requirements
- Positive communication and interpersonal skills.
- Comfortable making a high volume of business calls.
- Basic knowledge of MS Excel / Google Sheets.
- Good follow-up and convincing skills.
- Ability to handle multiple leads and maintain proper records.
- Prior experience handling IndiaMART or B2B leads will be an advantage.
- Freshers with good communication skills are welcome to apply.
Preferred CandidateWe are looking for someone who is:
- Confident and professional while speaking with customers.
- Result-oriented and target-driven.
- Good at follow-ups and lead management.
- Comfortable working with online B2B enquiries.
- Willing to learn about products and the animal nutrition industry.
- Organized and capable of maintaining accurate lead records.
Important: This is primarily an inside-sales / telecalling role focused on IndiaMART lead handling and conversion. It does not involve field sales or field visits.