SynapseIndia is a software development company with over 26 years of experience, featuring development offices in India and the USA. We serve clients worldwide, delivering innovative solutions tailored to their needs.
Why work with us?
Partnerships with Industry Leaders: We are a Google and Microsoft partner, staffed by certified professionals.
Global Presence: As a multinational corporation, we have clients and employees across the globe.
Structured Workplace: We follow CMMI Level-5 compliant processes to ensure quality and efficiency.
Timely Salaries: We have consistently paid salaries on time since our inception.
Job Stability: Despite market fluctuations, we have not had to lay off employees.
Work-Life Balance: Enjoy weekends off on the 2nd and last Saturday of every month, with no night shifts.
Our employees are 100% satisfied, thanks to a culture of trust and growth opportunities.
Eco-Friendly Workplace: We promote health and well-being with special anti-radiation and energy removal features in our offices.
We prioritize the job security of all our employees.
Yearly Appraisals: Exceptional performers can receive over 100% increments during appraisals.
We provide Accidental and Medical Insurance to our employees.
Who are we looking for?
Designation : Customer Accounts Manager
Experience Range : 5+ years
What is the work?
Manage and grow existing customer accounts and build long-term client relationships.
Identify up-selling and cross-selling opportunities within existing accounts.
Handle international clients and leads across different countries, time zones, and geographies.
Manage the complete sales cycle independently — from initial interaction, qualification, estimation, negotiation, follow-up, and closure.
Conduct client meetings, presentations, requirement-gathering sessions, and solution discussions.
Understand client business needs and translate them into functional/project requirements for technical teams.
Coordinate with technical and delivery