Company Description KMN Media LLP is a startup-focused marketing agency that helps early-stage businesses build reliable and scalable growth systems. The team integrates AI-powered marketing, digital marketing, business automation, and proprietary SaaS solutions to support predictable expansion. KMN Media works across performance marketing, B2B lead generation, AI automation, CRM implementation, funnel architecture, and operational consulting as a unified, system-based approach.

The company also develops its own SaaS platforms, including RememBro.ai, Vyoma CRM, and HostlyMantra, to address common challenges faced by startups. Over 25 startups in education, travel, and FMCG rely on KMN Media to design and maintain the systems that drive sustainable growth.

Role Description The Caller role is a full time, on-site position based in Kolkata. The Caller will handle outbound and inbound calls to prospective and existing clients, clearly communicate KMN Media’s services, and support lead generation and appointment setting activities. The role includes maintaining accurate records of call outcomes, updating CRM entries, and following standardized scripts while adapting to individual conversations.

The Caller will collaborate with the marketing and sales teams to share insights from customer interactions, help qualify leads,



and support campaign execution. The position requires consistent follow-up, adherence to calling targets, and a professional, customer-focused approach in all interactions.

Qualifications

- Strong verbal communication and active listening skills, with the ability to explain services clearly and handle objections confidently.
- Customer service and client interaction skills, including building rapport over phone calls and maintaining a courteous, professional tone.
- Basic CRM and data entry skills, with attention to detail in recording call notes, lead status, and follow-up actions.
- Time management and organizational skills to manage call lists, daily targets, and follow-up schedules effectively.
- Comfort working with technology tools used in marketing and sales processes; familiarity with digital or AI-powered environments is an advantage.
- Prior experience in telesales, calling, or call center roles is preferred but not mandatory; freshers with strong communication skills are welcome.
- Ability to work on-site in Kolkata and collaborate with cross-functional teams in a fast-paced startup setting.
- Minimum educational qualification: high school diploma or equivalent; higher education in business, marketing, or related fields is a plus.

📌 Telecaller (Kolkata)
🏢 KMN Media
📍 Kolkata