We are looking for a confident and customer-focused Telecaller to handle customer calls, product counselling, follow-ups, and order conversions for our e-commerce business.
Key Responsibilities:
- Handle inbound and outbound customer calls.
- Explain products, prices, offers, and services to customers.
- Understand customer requirements and recommend suitable products.
- Follow up with leads and pending orders.
- Convert enquiries into successful orders.
- Handle customer queries and complaints professionally.
- Maintain customer and calling records.
- Coordinate with the sales/operations team when required.
- Achieve daily and monthly calling and sales targets.
Required Skills: Positive communication, convincing ability, customer-handling skills, positive attitude, and basic computer knowledge. Experience in telecalling/e-commerce/sales is preferred.
Pay: ₹10,000.00 - ₹14,000.00 per month
Work Location: In person
📌 Tele Caller (Bathinda)
🏢 Netcrafty
📍 Bathinda
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