Senior ServiceNow Technical Consultant

Location: Pune (On-Site – 4 Days Per Week + 1 WFH)

Ready to move beyond narrow ServiceNow roles and build solutions that run real-world operations?

At ESP Global Services, senior ServiceNow consultants don’t just configure modules — they design, build, and own end-to-end solutions that operate in some of the world’s most demanding environments.

If you’re looking for deeper technical ownership, broader catalogue exposure, and the chance to work on a ServiceNow-powered product used in live airport operations, this role offers what larger consultancies often can’t: visibility, influence, and accelerated technical growth.

This is a hands-on, office-based role in Pune (4 days per week), ideal for experienced ServiceNow professionals who want to make a visible and lasting impact.

Why Senior Consultants Choose ESP In many large organisations, senior ServiceNow engineers are still:

- Confined to a single catalogue or workstream
- Focused on delivery tasks rather than solution design
- Removed from real customer and operational environments

At ESP, you will:
- Design solutions across ITSM, CSM, FSM, CMDB, Asset Management, and Integrations
- Work on AirportNow, ESP’s patented ServiceNow-powered platform for airports
- Influence architectural decisions and platform strategy
- Collaborate directly with business analysts, architects, and global stakeholders
- Own the full lifecycle: design, build, test, deploy, support

This is a role for professionals who want to be trusted technical leaders, not just delivery resources.

What You Bring

- Bachelor’s degree or MCA in Computer Science, IT, or related field
- 3+ years hands-on ServiceNow development experience
- Strong expertise in at least one module: ITSM, CSM, FSM, or GRC
- Strong scripting capability including:
- - JavaScript
- Glide API
- Script Includes
- Business Rules





- Experience working with:
- - Flow Designer
- Integration Hub
- Transform Maps
- Integrations and APIs

- Understanding of CMDB architecture and data modelling
- Experience in MSP or multi-tenant environments (advantageous)

Preferred Certifications:

- ServiceNow CSA
- ServiceNow CIS (ITSM / CSM / FSM / GRC)

What Makes You Successful at ESP

You’ll thrive if you

- Want to move beyond single-module development
- Enjoy learning across multiple ServiceNow capabilities
- Are curious about how solutions work end-to-end
- Want exposure to integrations and real platform architecture
- Want faster growth than traditional large delivery environments

What’s In It For You

- Competitive salary:
- Exposure across multiple ServiceNow platform capabilities
- Opportunity to contribute to a global product (AirportNow)
- Sponsored certifications and structured learning pathways
- Exposure to global customers and real-world operational environments
- Supportive team environment with strong technical mentoring

Location & Working Model

- Office-Based Role — Pune (5 Days Per Week)
- Candidates must be willing to work on-site full-time
- Candidates relocating must plan to live within commuting distance

Who We Are ESP Global Services has been delivering customised, 24/7 global IT support solutions since 1992. We support more than 200 customers worldwide through in office engineering, global service desk operations, and specialist technology support.

Through ServiceNow-powered platforms such as AirportNow, we support critical industries like aviation — where reliability, automation, and real-time service delivery are essential.

We are a global community of exceptional people working with one vision:

To exceed expectations and delight customers every time.

ESP Global Services is proud to be an Equal Prospect Employer.

Apply today and build the next stage of your ServiceNow development career.

📌 Technical Consultant - Pune, India
🏢 ESP Global Services
📍 Pune