Role Overview:
We are looking for a Customer Support Executive who can handle customer queries efficiently while ensuring a positive and qualified customer experience. This role is ideal for fresh graduates or early professionals eager to build a career in customer service within a fast-growing technology company.
Key Responsibilities:
- Provide accurate information and timely solutions to customer issues
- Maintain proper documentation of customer interactions in CRM systems
- Ensure customer satisfaction through effective communication and follow-ups
- Coordinate with internal teams when required for issue resolution
Required Skills & Experience:
- Strong verbal and written communication skills
- Valuable interpersonal and problem-solving abilities
- Basic computer knowledge; CRM exposure is a plus
- Positive attitude and customer-oriented mindset
- Must own a personal laptop
Additional Requirements:
- Laptop and mobile phone (mandatory)
- Willingness to work in shifts
- Fluency in English, Hindi, and Marathi (additional languages are a plus)
Job Types: Full-time, Permanent, Fresher
Pay: ₹10,000.00 - ₹12,000.00 per month
Application Question(s):
- Are you willing to Relocate in Nagpur?
- What is your Expected CTC?
- If you are experienced what is your Current CTC?
- If you are experienced what is your Notice Period?
Work Location: In person
📌 Customer Support Executive (Nagpur)
🏢 Hoora Technologies
📍 Nagpur
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