What will you be doing here?
- Handle user queries end-to-end through assigned support channels, ensuring accurate and complete resolution.
- Read and understand user problems carefully, identify the actual issue, and respond using approved knowledge-base guidelines.
- De-escalate difficult conversations by setting transparent expectations and correcting incorrect assumptions calmly.
- Follow defined processes strictly and escalate issues appropriately when required.
- Identify recurring issues and flag patterns that may indicate product or process gaps.
- Maintain high standards of written communication, accuracy, and consistency in every response.

Who are we looking for?
- Strong written communication skills in English.
- Ability to read, analyse, and respond to problems logically.
- Willingness to work in a structured, process-driven environment.




- Ability to remain composed and professional in stressful or high-volume situations.

Growth
- The role offers performance-based growth, building core skills in written communication, product understanding, and decision-making, with opportunities to take on expanded responsibilities in quality, training, or problem ownership over time.

Walk-In Venue: 393, 2nd Cross Rd, JP Nagar 4th Phase, Dollars Colony, Phase 4, J. P. Nagar, Bengaluru, Karnataka 560078

Job Types: Full-time, Fresher

Pay: ₹300,000.00 - ₹350,000.00 per year

Benefits:
- Cell phone reimbursement
- Food provided
- Health insurance
- Provident Fund

Application Question(s):
- What is your Current Location?
- Will you be able to attend the Walk-In Drive on Friday, 28th Jan 2026?

Work Location: In person

📌 Customer Support Executive (Bengaluru)
🏢 Daily Rounds
📍 Bengaluru