Hospital: Anandi Hospital
Department: Front Office / Administration
Job Type: Full-time
Job Summary
Anandi Hospital is looking for a polite, organized, and patient-friendly Receptionist to manage the front desk and ensure smooth communication between patients, doctors, and hospital staff.
Key Responsibilities
- Greet patients and visitors courteously
- Register patients and manage appointment scheduling
- Handle phone calls, inquiries, and walk-in patients
- Maintain patient records and front-desk documentation
- Coordinate with doctors, nurses, and billing staff
- Collect fees and issue receipts (if required)
- Manage OPD flow and guide patients appropriately
- Ensure cleanliness and discipline at the reception area
- Handle patient queries with empathy and professionalism
- Prior experience as a hospital/clinic receptionist is an advantage
- Basic computer knowledge (MS Office / Hospital software)
- Ability to multitask and work under pressure
Skills & Competencies
- Excellent communication and interpersonal skills
- Pleasant personality and professional appearance
- Good organizational and time-management skills
- Calm and polite behavior, especially in emergency situations
- Basic billing and documentation skills
Work Environment & Benefits
- Supportive and respectful work environment
- Fixed working hours (shift-based)
- Competitive salary as per experience
- Opportunity to work in a reputed hospital