Group Company: HDFC Bank Limited

Designation: SL Initiative-FLCC Officer

Position description: FLCC Officer provides awareness through Financial Literacy & Credit Counseling Programs.

Primary Responsibilities:
- Area/Village Survey - Undertake survey & identify areas - villages / wards having potential for formation of SHGs/JLG.
- Create baseline information about the group & individual members.
- Financial Literacy - Conducting Financial literacy on expenditure management, savings, borrowing for enterprise activity and insurance.
- Business Drive - Tracking file movement from sourcing till disbursement.
- Pitching cross sell products to customers during FLCC and branch visit
- Driving business in terms of coordinating with other verticals such as OPS,CPU,WBO for completion of logins
- Collection Drive - Calling customers for recovery follow-up and assiting RM in terms of achieving branch OTR%
- Branch Complaince - Mainitaining customer records and FLCC register to adhere audit compliance

Additional Responsibilities:




- Productivity:
- 40 files FLCC per month
- Maintain good OTR% of branch
- Mobile number accuracy of new disbursement groups

Educational qualifications preferred
- Category: Bachelor's Degree, Master's Degree
- Academic score: 50% +

Required work experience
- Industry: BFSI
- Role: Fresher/Sales
- Years of experience: 1 to 2

Required Competencies:
- Honesty & integrity
- Inter personal skill
- Time / Team Management
- Positive communication skill
- Go getter attitude
- Excellent hold on MS Office and MS Access (Preferable)

Required Knowledge:
Work experience in the profile

Required Skills:
Graduate and above

Other:
- Reporting Designation: Collection Manager - SLI
- Reporting Department-Sub BU: SL Initiative Sales

Work Environment Details:
Specific requirements
- Travel: Customer Visits

Other details

📌 Sl Initiative-flcc Officer (Bulandshahr)
🏢 HDFC Bank
📍 Bulandshahr