Dear Candidate,

Trust you are doing Well.

We have an urgent opening for Team Leader - Sales with a leading MNC for Banglore Location

Please find below details.

- Location: Bangalore
- Process: International Voice
- Experience: 4+ Years overall | 6 month of Team Leader experience in Sales preferred
- CTC: Up to 7.5 LPA
- Education: Graduate/Degree Mandatory
- Shift: 24/7 Rotational Shifts
- Working Days: 5 Days Working | Rotational Offs
- Transport: 1-Way Transport Available
- Notice Period: Immediate / 15 / 30 Days

Role & Key Responsibilities
- Lead and develop team members through effective coaching and communication.
- Drive team performance and ensure achievement of KPIs.
- Conduct regular performance coaching and implement improvementplans.
- Handle performance-related issues and corrective actions.
- Ensure customer service meets contractual KPIs and financial expectations.
- Handle escalated customer calls and provide subject matter expertise when required.
- Manage team metrics, retention and attrition.




- Identify root causes of attrition and work with leadership on improvement plans.
- Monitor attendance and productivity in accordance with company policies.
- Drive shift-wide projects focused on productivity, quality and KPI improvement.
- Communicate business updates, expectations and process changes effectively.
- Promote teamwork, company values and employee engagement.
- Drive sales targets and achieve quarterly goals while maintaining compliance.

Desired Skills
- Coaching & People Management
- Performance Management
- Time Management
- Excellent Communication Skills
- Change Management & Adaptability
- Conflict Resolution
- Stakeholder Management
- Robust Sales Mindset

To get your interview scheduled, please connect with HR Bhoomi - (phone hidden) or email your resume at [email protected] Best regards,

HR Bhoomi

📌 Team Lead - Sales (Bengaluru)
🏢 People Staffing
📍 Bengaluru