Support Engineer (Mumbai)

Support Engineer (Mumbai)

09 Sep
|
Winjit Technologies
|
Mumbai

09 Sep

Winjit Technologies

Mumbai

Roles and Responsibilities :

- Provide technical support to customers via phone, email, or chat for issues related to software products.

- Troubleshoot and resolve customer complaints in a timely and professional manner.

- Collaborate with internal teams to identify and implement solutions for recurring issues.

- Document customer interactions using CRM software for accurate tracking and reporting.

Job Requirements :

- 1-5 years of experience in a similar role providing technical support for software products.

- Solid problem analysis and problem-solving skills with ability to troubleshoot complex issues.

- Proficiency in following processes: support process, troubleshooting techniques, escalation procedures.

📌 Support Engineer (Mumbai)
🏢 Winjit Technologies
📍 Mumbai

Reply to this offer

Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.

Subscribe to this job alert:

Get the latest job offers by email for: support engineer (mumbai) / mumbai

Subscribe to this job alert:

Get the latest job offers by email for: support engineer (mumbai) / mumbai